ARCOTEL RUBIN HAMBURG, Hamburg – A Smart Stay in the City
About the Hotel
Rooms & Suites
ARCOTEL Rubin Hamburg offers 135 rooms, including Comfort Rooms, Superior Rooms, Junior Suites, and two themed rooms: the Red Room and the Gateway to the World Room. Rooms range from 24 to 50 sqm and feature soundproof windows, JOKA mattresses, and tea/coffee facilities. Suites include separate living areas, Japanese-style showers, and bathtubs. Two barrier-free rooms are available with wheelchair-accessible bathrooms and emergency alarms.
Dining & Bar
The breakfast restaurant FACETTE serves a buffet with fresh smoothies, baked goods, cold cuts, cheeses, and hot dishes. The Crystal Bar offers cocktails, premium spirits, and snacks from 6 PM to 10 PM. Guests can enjoy classic drinks like Mojitos and Martinis in a relaxed setting.
Leisure & Wellness
The hotel has a wellness area with a sauna and rain showers, plus a fitness room with treadmills and cross trainers. Guests can choose from cherry pit, spelt, or memory foam pillows for better sleep. The hotel also provides digital newspapers and magazines in 38 languages.
Location & Transport
Located in St. Georg, the hotel is a 5-minute walk from Lange Reihe, known for its bars, cafés, and shops. The U1 Lohmühlenstraße station is nearby, with a 3-minute ride to Hamburg Central Station. The airport is a 20-minute taxi ride away. The Hamburg CARD offers 3 days of free public transport.
Services & Sustainability
ARCOTEL Rubin has six meeting rooms for up to 120 people, with projectors and flipcharts. Direct bookings include free Wi-Fi and best-price guarantees. The hotel is Green Key-certified, using LED lighting, refillable toiletries, and e-charging stations. Pets are allowed for €15 per night.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Pet amenities available
- Room service
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shoe shine service
- Welcome drink
Dining
- In-room breakfast
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Spa & wellness centre
- Sauna
Room features
- Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- In-room computer
- Direct dial telephone
- Mobile phone charger
- AM/FM alarm clock
Location
Guest Ratings & Reviews
I had a great stay at the hotel! The rooms were warm and comfortable, nicely furnished, and ready for an early check-in. However, the bathroom configuration was a bit strange. The service was very swift on check-in, somewhat helpful, and the staff were all friendly and professional, although they seemed to lack in understanding true hospitality. The location was really nice, central and convenient, close to Hauptbahnhof, with nice restaurants and bars within walking distance. The dining experience was really good with many options, although more organic choices would have been even better.
The hotel was clean, modern, and comfortable with outstanding service. The location was very good with great dining options available. However, it was unfortunately in an area with a concentration of criminals.
I couldn't have been happier with my stay at this hotel. The rooms were excellent, very clean, and spacious enough for two people. I loved the 'occupied' signal system outside the room, which added a nice touch of privacy and security. The working air conditioning was a blessing, especially during hot days. However, the service, although nice and clean, had a minor hiccup with the housekeeping team leaving dirty cutlery in the room for a couple of days and rearranging items without putting them back in their place. The staff should work on being more patient with non-local tourists who don't speak their language proficiently.
My stay at the hotel was fantastic! The rooms were extremely spacious and very, very comfortable, modern, and in good condition, which made it convenient being close to the central station and the city center. The service, though not friendly initially, turned out to be cooperative and nice, making my experience pleasant. The location was amazing, right in the middle of St Georg with easy access to the main station. The dining experience, while good with a wide variety of choices, felt a bit expensive for some options. Overall, a great value for money.
I found the hotel to be conveniently located close to the central station and the city center. The rooms were nice and modern, although they seemed a bit outdated, possibly due to reasonable wear and tear. The service was really good, although I noticed they need to work on smiling more during customer interactions. The location, despite being quiet despite the busy weekend, had some drawbacks with a neighborhood that felt less like a West European city and more like an area with red-light touches. Dining was very good overall, but a bit on the expensive side. The facilities were satisfactory, offering various services like room service and laundry.
The hotel is perfectly located within walking distance of the central station, surrounded by a variety of dining options in a multicultural area. The rooms were spacious, quiet, and delightful, although the heat in the bathroom was not ideal. The service was attentive, despite some language barriers, and the dining experience offered a good selection but could have more organic options. Overall, a great value for money stay.
I truly enjoyed my stay at this hotel. The rooms were clean and tidy, and the breakfast was good. Located on a quiet sidestreet of Steindamm, I would certainly recommend this hotel to others.
The hotel was clean and light with sufficient wardrobe space, but the rooms were very stark and outdated. The service was very friendly and helpful, with various amenities provided. The location was amazing, right in the middle of St Georg. The dining options were fantastic in range and quality. Overall, a good choice for a stay.
I absolutely loved my stay at this hotel! The rooms were impeccably clean and cozy, perfect for a relaxing getaway. The service was exceptional, with staff going above and beyond to make me feel welcome. The location was ideal, putting me within walking distance of all the main attractions. The dining experience was delicious, although a bit pricey. Overall, a truly memorable stay.
I had a mixed experience at the hotel. The rooms were nice and comfy, in good condition, but the bathroom heat was not sufficient to light up the room. The direct accessibility via the lift was convenient. The service was lacking, especially when I needed assistance but didn't receive the expected support. The location had its ups and downs, with the convenience of being close to the subway stop but feeling unsafe in certain areas. The dining experience was delightful with traditional Marche products. Overall, a stay with ups and downs.